A clear route when something feels unclear.

• Website access, broken links, or an experience that did not load correctly.
• Privacy, consent, account, saved-reading, or deletion questions once those features are live.
• Accessibility barriers or difficulty using a page or interaction.
• Safety, harassment, prohibited claims, or reader-conduct concerns.
• Future payment, booking, refund, or payout questions only after those capabilities are explicitly launched.

Please avoid sending passwords, payment credentials, identity documents, full birth details, or a private reading unless the approved support process specifically requests the minimum necessary information.

For an urgent safety or medical situation, contact appropriate local emergency or professional support. ASTARAZ support is not an emergency service.

TODO — publish an approved support channel before launch. No support email, postal address, phone number, or response-time promise is asserted here.

TODO — Insert the approved support form or contact address, privacy contact, safety escalation route, language coverage, and response-time wording only after operations can meet it.

At this stage, payments, bookings, reader payouts, subscriptions, push notifications, and live audio/video are not live through this scaffold. Do not send payment or booking details to a route that has not been announced as active.